Returns & Exchanges

At TRISTAN, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged merchandise. Our process is designed to be seamless, ensuring your wardrobe updates are always stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop off your package at any authorized courier location and keep your tracking receipt to monitor its journey back to our warehouse.